What is Managed Print Solutions?

If you are like most companies, you probably have printing devices from many popular manufacturers like HP, Xerox, Lexmark or IBM. This means multiple supply vendors and multiple support contracts. The challenge is finding a company that can manage a fragmented environment.

COS Managed Print Solutions is a comprehensive Managed Print Services program to help you control and reduce office printing costs. Unlike other incomplete Managed Print Programs that only include printer cartridges and emergency service, COS Managed Print Solutions includes a comprehensive suite of services that deliver a proactive approach to keeping your printer fleet productive and lowering your overall printing costs by 10-20%.

A Comprehensive Managed Print Program

COS Managed Print Solutions evolved from the six key components of our total print management program:

1. Print Monitoring Software
We monitor your printer fleet with a DCA Data Collection Agent that enables us to respond proactively to restock supplies or provide service. View the real-time status of your entire printer fleet, through an intuitive web-based management console. Comprehensive usage reporting provides useful information to make effective management decisions to optimize and update the fleet on an ongoing basis.

2. Core Supplies-Toner
As the largest privately owned Independent Business Products Dealer in the region, we stock a wide range of OEM and compatible cartridges for major printer brands like HP, Xerox, Lexmark, IBM, Canon and Brother. Even if you have multiple brands of printers in your fleet, you can look to COS Managed Print Solutions as your single source for printer supplies.

3. Printer Service and Parts
When a device is down, we are able to handle the problem through our help desk. If onsite support is needed, we respond within 8 hours. If the printer is outside of our normal service area COS will handle the problem through a national network of over 350 authorized printer service agents . . . and growing. Your printers stay online keeping your office productive no matter where it is located. Planned maintenance ensures that your printers will last longer, extending the life cycle of your assets by up to 30%.

4. Inventory Management
COS Managed Print Solutions software monitors the supply levels in each of your devices and automatically ships out a cartridge to a printer when it is running low. Our Auto Toner Replenishment system ensures that your printers do not run out of supplies and reduces the cost of having a large inventory of cartridges in your facilities. No more obsolete toner inventory.

5. Ongoing Print Management Consulting
Realize the benefits of continuous improvement. The COS Managed Print Solutions program can provide regular reviews of your environment. Leveraging data from the continuous monitoring system, we work with you to identify usage trends, problem areas and potential cost savings. You benefit from continuous improvement to reduce costs and increase productivity, now and in the future.

6. Trusted Sales Support-Single Point of Contact
Although there are many support people behind the scenes facilitating the COS Managed Print Solutions program, you can be assured that one single point of contact will manage and oversee your unique print management needs. Each COS Managed Print Solutions program is custom designed to address each end-user environment. No two companies are the same and no two COS-MPS solutions are the same.

 
Flexible Billing Models - You can take advantage of all of the benefits of COS Managed Print Solutions through our flexible billing model. When you meet with your COS Managed Print Solutions consultant, a usage-based program will be tailored to fit your company’s specific needs. To learn more about how you could benefit, contact us today and request a free assessment of your print environment.

www.cosmpsonline.com
mpsservice@cosonline.com
(P) 423.624.0011    1.800.882.3375
(F) 423.629.9971    1.877.708.2428
 
 
 
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